GPS Insight, provider of SaaS-based fleet and field service management software solutions, announced enhancements to its integrated Field Service Management (FSM) suite. These enhancements mark strides toward the empowerment of fleet and field service companies to manage mobile assets and mobile workforces.
Strengthening its position in an FSM market expected to grow 19% annually over the next eight years, GPS Insight laid the foundation for its integrated Field Service Management solution with the 2020 acquisition of ServiceBridge and the 2021 acquisition of FieldAware. Just recently, GPS Insight also acquired Certified Tracking Solutions, a leader in fleet and field services specializing in document digitization. Following recent FSM acquisitions, GPS Insight demonstrated its value to fleet and field service industries through a list of accolades.
“By acquiring existing best-in-class field service solutions and integrating them with our GPS fleet management technology, we’re able to bring better visibility and efficiency for our customers to save them time and money,” says Shay Demmons, GPS Insight chief product officer. “We’ve created a powerful roadmap that empowers our end-users while boosting our return on investment for both platforms. In short, GPS Insight brings fleet and field together like never before.”
SUITE ENHANCEMENTS
GPS Insight tailors the Field Service Management suite to integrate with its fleet management; this empowers business leaders to ensure alignment among workers across both fleet and field. Enhancements supporting the synergy of fleet and field service management include: app switcher to toggle between fleet and field applications; ability to schedule jobs based on technician working hours, skills, permits, etc.; long cycle crew work such as multi-visit jobs; a live map for a “command center” view of field operations; timesheets showing jobs performed, hours worked, hours traveled, and overtime earned; and to help businesses scale, a rich ecosystem of integrations with best-in-class ERP and accounting applications.
In addition to updates across the Field Service Management Suite, FieldAware for Mid-Enterprise received a facelift. This modernized the web app to follow best-in-class practices for displaying menus and options. It also refreshed web and mobile app branding to align with GPS Insight’s fleet and field portfolio. All in all, GPS Insight is paving the way for the future of fleet and field.
“Effective field service management software is transforming industries, reducing errors and redundant tasks, and giving fleet managers, field technicians, and back-office operations peace of mind,” Demmons adds. “Companies of all sizes now see the value in digitizing operations to keep up with the competition, as well as the leap in efficiency that creates a better customer experience and boosts retention.”
Find out more, visit www.gpsinsight.com.
