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Isuzu Celebrates Isuzu Dealers’ Best Sales Consultants, Service Advisors, Parts Salespeople, and Technicians in Unprecedented “Week of Weeks” Competitions

CENTER OF EXCELLENCE TRAINING FACILITY IN NORTHEAST PENNSYLVANIA ALSO HOSTS MEETING WITH NORTHERN US SERVICE AND PARTS MANAGERS

Isuzu Commercial Truck of America, Inc. announced the winners of its 2022 National Sales Walkaround, National Service Walkaround, National Parts Salesperson Product Presentation and North America I-1 Grand Prix Technical competitions. The finals of all four contests took place at Isuzu’s Center of Excellence in Pittston, Pennsylvania, between August 8 and 11, marking the first time the company held all four competitions at the same time.

Additionally, parts department and service department managers from dealerships in the company’s Northern Region attended a simultaneous meeting where they learned best strategies for meeting the current challenges in the medium-duty truck industry.

The overall event was christened “Isuzu’s Week of Weeks.”

“Isuzu’s Week of Weeks is really a celebration of the best our dealerships have to offer,” says Shaun C. Skinner, president of Isuzu Commercial Truck of America and Isuzu Commercial Truck of Canada. “We are celebrating the service technicians with the best diagnostic and repair skills … the service advisors with the best customer communication skills … the parts representatives with the best Isuzu Genuine and FleetValue Parts selling skills … the sales consultants with the best ability to communicate product knowledge … and the parts and service department managers in the Northeast with the best ideas to meet current challenges.”

Here are the results of the competition portions of Isuzu’s Week of Weeks.

2022 ISUZU NATIONAL SALES WALKAROUND COMPETITION

The Isuzu National Sales Walkaround Competition required contestants to present a 2022i Isuzu NRR to a fictitious “customer” who had never owned an Isuzu or a low cab forward truck. The participants previously won their dealership, district, as well as regional contests to earn the right to compete at the National Finals.

  • National Champion (winner of $5,000 in cash and the Isuzu Winners’ Circle Gold trip to the Le Blanc Spa Resort Los Cabos in February 2023)
    Southern Regional Champion
    JOSH SAULS
    TranSource Isuzu Truck
    Colfax, North Carolina

 

  • Second Place ($3,000 in cash and the Isuzu Winners’ Circle Silver trip to the Westin New Orleans in March 2023)
    Northern Regional Champion
    BEN BALGAARD
    D & K Isuzu Trucks
    Lansing, Michigan

 

  • Third Place ($2,000 in cash and $1,500 in merchandise)
    Central Regional Champion
    JAZMINE KEITH
    Boyer Isuzu Truck
    Minneapolis, Minnesota

 

  • Finalists (listed alphabetically by last name, each the winner of $1,000 in cash and $1,000 in merchandise)
    Western Regional Champion
    VICTOR KIM
    Rush Isuzu Truck–Whittier
    Whittier, California

 

Isuzu Commercial Truck of Canada Champion
ANGUS SMITH
Warner Isuzu Truck Sales
Regina, Saskatchewan

Nearly 200 Isuzu dealership sales consultants from the US and Canada entered the contest, about a 27% increase over 2021.

2022 ISUZU NATIONAL SERVICE WALKAROUND COMPETITION

A fictitious customer who admittedly knew little about his truck, a 2016 Isuzu N-Series Diesel, faced all four of the service advisors in the 2022 Isuzu National Service Walkaround Competition. The four Regional Champions had only 10 minutes to present the repairs that would best suit the customer’s needs. The results:

  • National Champion ($5,000 in cash and Winners’ Circle trip to Los Cabos)
    Central Regional Champion
    COREY HECK
    Truck Center Companies Isuzu–Omaha
    Omaha, Nebraska

 

  • Second Place ($3,000 in cash and Winners’ Circle Silver trip to New Orleans)
    Northern Regional Champion
    JOHN PENCE
    Hare Isuzu Truck
    Noblesville, Indiana

 

  • Third Place ($2,000 in cash and $1,500 in merchandise)
    Western Regional Champion
    AMERICA SOLARES
    Rush Isuzu Truck–Fontana
    Fontana, California

 

  • Finalist ($1,000 in cash and $1,000 in merchandise)
    Southern Regional Champion
    SASKYA LOPEZ
    TruckMax Isuzu
    Homestead, Florida

 

2022 ISUZU NATIONAL PARTS SALESPERSON PRODUCT PRESENTATION COMPETITION

Among the features of the 30,000-sq-ft Isuzu Center of Excellence training facility is a replica of a dealership parts counter. It was here that the four Regional Champions in the National Parts Salesperson Product Presentation Competition encountered their fictitious customer. The results:

  • National Champion ($5,000 in cash and Winners’ Circle trip to Los Cabos)
    Northern Regional Champion
    JOHNNY TEATER
    Hare Isuzu Truck
    Noblesville, Indiana

 

  • Second Place ($3,000 in cash and Winners’ Circle Silver trip to New Orleans)
    Western Regional Champion
    SAL CANALES
    Monarch Isuzu Truck
    San Jose, California

 

  • Third Place ($2,000 in cash and $1,500 in merchandise)
    Central Regional Champion
    MICHAEL BROWN
    Coffman Isuzu Truck
    Aurora, Illinois

 

  • Finalist ($1,000 in cash and $1,000 in merchandise)
    Southern Regional Champion
    NATHAN BRINKLEY
    Truck Enterprises Isuzu–Chesapeake
    Chesapeake, Virginia

This year marked the second annual National Parts Salesperson Product Presentation Competition, making it the newest of the Isuzu skills as well as communication contests.

2022 ISUZU NORTH AMERICA I-1 GRAND PRIX TECHNICAL COMPETITION

Perhaps the most grueling of all the “Week of Weeks” competitions, the I-1 Grand Prix for service technicians required entrants to pass in a single try a challenging 75-minute entrance exam; only the 12 technicians with the highest scores were invited to enroll and participate in the competition held this week.

After three rounds of competition diagnosing as well as repairing trucks, the results are:

  • First Place (Winners’ Circle Gold trip to Los Cabos; Isuzu Diagnostic Service System interface device with one-year IDSS subscription; invitation to participate in 2023 North America I-1 Grand Prix)
    ANTHONY PARRILLI
    Chicago Isuzu Truck
    Summit, Illinois

 

  • Second Place (Trip to Los Cabos; IDSS interface device with one-year subscription; invitation to participate in 2023 North America I-1 Grand Prix)
    CANDIDO DELEON
    Rush Isuzu Truck Center–Dayton
    Dayton, Ohio
  • Third Place ($1,500 in merchandise and IDSS interface device with one-year subscription)
    JAMES BUECHNER
    PTR Isuzu Truck Center
    West Chicago, Illinois

 

  • Fourth Place ($1,500 in merchandise and IDSS interface device with one-year subscription)
    RICHARD NONAMAKER
    Rush Isuzu Truck–Waco
    Robinson, Texas

 

  • Finalists (listed alphabetically by last name, each the winner of $150 in cash on their Winners’ Circle prepaid debit cards)

JASON BABCOCK
Bob Clapper Isuzu Truck
Janesville, Wisconsin

SCOTT BODALL
All American Isuzu Truck
Old Bridge, New Jersey

JESSE DUBECK
TruckSmart Isuzu Truck
Morrisville, Pennsylvania

LAZARO GARCIA
Nextran Isuzu Truck Center–Miami
Miami, Florida

DANIEL KIELTYKA
Beyer Bros. Isuzu Truck
Fairview, New Jersey

THOMAS McBRIDE
Isuzu Truck of Fayetteville
Fayetteville, North Carolina

BILL NIELDS
Faulkner Isuzu Truck
West Chester, Pennsylvania

CRAIG WIRE
Rush Truck Center–Elk Grove
Elk Grove Village, Illinois

Hundreds of viewers at dealerships and homes around the country viewed the awards ceremony via live stream, a first for any of the contests’ awards programs.

Find out more, visit www.isuzucv.com.

 

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