With labor in short supply and COVID accelerating the adoption of digital tools, more organizations are turning to mobile technology to keep drivers engaged, safe, and productive. In a recent survey of 160 Samsara customers, 66% of respondents believed that mobile workflows can significantly improve operational efficiency.
Samsara wants to make it easy for every organization to harness the power of mobile workflows. Since Samsara introduced Workflow Builder, hundreds of customers have deployed workflows that guide over 16,000 drivers through their start-of-day routines. But the start of a day is just one of many mission-critical moments that a driver should perform flawlessly.
Recently, Samsara shared new workflows so that every operator can get the guidance they need in every critical moment:
- End-of-day workflows ensure drivers complete the right tasks in the right sequence before signing out for the day.
- Linked third-party tasks make it easier for drivers to access different apps in a single workflow.
- Multiple workflows help you customize workflows to the needs of every driver.
KEEP DRIVERS SAFE
After a long day, it can be hard for drivers to remember each task they need to complete. But, every time drivers forget to complete a post-trip inspection or certify their HOS logs, they create safety and compliance risks for your organization and make it harder for administrators to maintain clean records.
Now, Workflow Builder allows managers to publish end-of-day workflows to guide drivers through tasks at the end of their shift. Whether it’s submitting a post-trip DVIR, certifying logs, or completing a custom health form, the Driver App can automatically guide your drivers through each step when they sign out for the day.
Gravity Oilfield Services employs 320 technicians to provide water management, power generation, and chemical services around the nation. After publishing workflows in the Samsara app, Gravity Oilfield saw an 80% reduction in HOS violations associated with uncertified logs. Gravity Oilfield also saw a significant improvement in DVIR completion rates.
“With Samsara, our drivers get easy-to-follow guidance to make sure they complete their start- and end-of-day tasks,” says Agustín Chavarria, DOT representative at Gravity. “Not only do these workflows help me save me an hour of administrative work every day, but it gives me confidence that our drivers are safe and compliant when they’re on the road.”
STREAMLINE TASKS
Organizations around the world are adopting mobile technology at an increasingly rapid pace.
With the rise of mobile devices has come a proliferation of mobile apps. In the last few years, the average number of software apps an employee accesses at work has risen by 68%. However, introducing too many apps can run the risk of information overload. Worldwide, 70% of workers waste up to an hour a day navigating between apps; more than half find switching between apps highly disruptive to their day.
Now, you can help drivers access all of their apps within a single workflow in the Samsara Driver
App. When you build a start- or end-of-day workflow, you can add tasks that directly link drivers to third-party apps. Onboard new drivers with training content on YouTube, improve engagement by linking drivers to your company’s internal app, or let drivers access one of the 125 integrations available on the Samsara App Marketplace.
Consolidating tasks across apps helps drivers focus so they can get off their device and on the road.
CUSTOMIZE WORKFLOWS
When your operations span multiple states, lanes, or asset types, your drivers may require more personalized guidance for different roles. Yet the lack of flexible workflows that cater to every role in your fleet can result in driver confusion, back office inefficiency, and ultimately, failure to deliver customer satisfaction.
Now, with multiple workflows, you can quickly customize different start- and end-of-day workflows to guide every driver. Do you employ some drivers who are required to use ELDs and others who are ELD-exempt? You can create one start-of-day workflow that requires ELD drivers to certify their HOS logs and a second workflow that allows ELD-exempt drivers to skip this step. Do you operate a mix of asset and equipment types? You can use multiple end-of-day workflows to surface a standard post-trip DVIR to your truck drivers versus a custom inspection form to your heavy equipment operators before they sign out for the day.
In a world of rising customer expectations, it’s imperative to empower your teams with the tools to meet those demands. Creating tailored workflows for your fleet guides every driver to perform at their best and deliver the service customers expect.
Find out more, visit www.samsara.com.
